SHIPPING/ORDER QUESTIONS, PRODUCT DETAILS, REFUNDS/RETURN FAQS

Frequently Asked Questions

How long will it take to get my order?

All orders are processed and shipped within 1-4 business days. Customers will be emailed a tracking number in their shipping confirmation once their order has been fulfilled. Orders will typically arrive in 1-2 weeks.

Where do we ship to?

We ship worldwide.

Which shipping carriers do you use?

We use all major carriers like DHL, and local courier partners For reference, most United States orders will be delivered via USPS.

What payment methods do you accept?

We currently accept all major credit and debit cards (Visa, Mastercard, Discover, American Express, PayPal, and many more)

What if my order came in damaged?

If your order has been delivered damaged or defective, please immediately email info@edenfitshop.com within 14 days of your order and we will send you a replacement free of charge.

I made a mistake on my shipping information, can I change this?

If your order has already been processed and fulfilled, unfortunately we cannot change the shipping information. However, right after placing your order, you may be able to edit or cancel it through the order status page or the link in your confirmation email. If you have an account, you can also manage your order there. Please note that we are currently unable to cancel or modify any orders that have already been processed and shipped.